Privacy Policy
David Stedman Limited (us, we, our) are committed to protecting the privacy of your personal information. We are required to comply with the Privacy Act 2020 (Privacy Act) in New Zealand.
What is personal information?
Personal information is information about an identifiable individual. It includes information that could be used to identify you, such as your name and contact details. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy.
Purpose
The purpose of this privacy policy is to let users of stedman.co.nz know when we collect personal information, what we do with it and for improving the service.
Collection of your personal information
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in various ways including:
through your access and use of our website
by telephone, letter, fax or email
during conversations between you and our representatives
via social platforms such as Facebook, LinkedIn and Instagram
by contracting with us or completing relevant forms
by entering competitions, promotions or requesting information or material from us
completing surveys, providing feedback or complaining to us.
In some circumstances information may also be collected from third parties where:
you authorise the collection of information from a third party which may be your representatives such as lawyer, accountant, insurance underwriters or employer: and
the information is already publicly available: and
collection is necessary to enforce the law, or for court proceedings, or to protect public revenue
If you provide us with personal information about a third party we collect it on the basis that, you have that person's consent for us to collect and handle their personal information in accordance with this privacy policy.
Generally, if we are unable to collect the personal information we require, we may not be able to provide you with the products and services you seek. If the information provided is incorrect or incomplete, this may also prevent, limit or otherwise affect our ability to provide products or services to you.
Terms of use
You can use the site including completing user research tasks without disclosing any personal information.
What purposes do we use your personal information?
We use your personal information to:.
provide products and services to you and to send communications requested by you;
answer enquiries and provide information or advice about existing and new services;
assess the performance of the website and to improve the operation of the website;
for the administrative, marketing (including direct marketing), planning, product or service development, quality control, survey and research purposes of David Stedman Limited, contractors or service providers;
update our records and keep your contact details up to date.
Your disclosure of personal information
We may use and share your personal information with a range of organisations including:
authorities such as regulators
government agencies
courts or the police
external dispute resolution schemes
suppliers and services that may be required to administer our relationship with you such as IT systems administrators, mailing houses, couriers, payment processors, debt collectors
professional advisors such as lawyers, accountants, financial advisers, bankers, insurance companies and other consultants as it relates to the services provided to you
comply with laws and regulations, including any New Zealand or overseas laws, rules or regulations
people of organisations that you expressly give permission to share your personal information with
Don’t send us sensitive personal information or include any sensitive personal information in any submission forms.
Feedback
Feedback is important and is used to evaluate and improve the site. If you provide feedback by email, that feedback is sent to our administration team.
Links to other sites
Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Statistical information and cookies
We may collect statistical information about your visit to help us improve the site. This information is aggregated and doesn’t identify you personally. It includes:
your IP address
the search terms you used
the pages you visited on our site and the links you clicked on
the date and time you visited the site
the referring site (if any) from which you clicked through to this site
your operating system, for example Windows XP, Mac OS X
the type of web browser you use, such as Internet Explorer, Chrome or Mozilla Firefox
other things like your screen resolution and the language setting of your browser.
This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage. The cookies don’t collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.
Use of statistical information
The statistical information referred to above can be viewed by site administrators and certain other analysis personal contracted by us.
Storage of personal information
We may hold your personal information in electronic formats or in hard copy, at our offices or at premises outside our offices, including data storage facilities or online storage located within or outside New Zealand, which may be operated by independent service contractors.
Where your personal information is transferred outside New Zealand we will ensure the intended recipient has provided appropriate safeguards and that requisite rights and remedies in relation to the personal information remain available, or we will obtain your explicit consent for the transfer.
Management of personal information
We take reasonable steps to securely store your personal information to ensure it is protected from unauthorised access, modification and disclosure, and from other types of misuse, interference and loss. This includes electronic and physical security measures and procedures, staff training and use of password protection software.
We will take reasonable steps to destroy or permanently de-identify your personal information when we no longer require it for any purpose for which it was collected. We may retain your personal information for as long as necessary to comply with any applicable law, for legal, insurance and corporate governance purposes, for the prevention of fraud and to resolve disputes. Your personal information may also be retained in our IT system back-up records.
The transfer of data over the Internet is inherently insecure. We cannot guarantee the security, during transmission, of any personal information provided to us via our websites. Please bear this in mind when transmitting information by this means to us.
Correcting your personal information
Your rights
Under the Privacy Act 2020, you have the right to access and ask us to correct any of your personal information provided to us in connection with your use of this site.
Contact us if:
you would like to see or change your personal information we have stored, or
you have any concerns regarding your privacy
we may require proof of your identity before being able to provide you with any personal information.
Under the Privacy Act, we may be permitted to charge you a reasonable fee for providing access to your personal information. Please note that no fee will be incurred for requesting access, and if your request for access is accepted we will inform you of the fee (if any) that will be payable for providing access if you proceed with your request.
Contact the Privacy Officer at:
09 215 9538
david@stedman.co.nz
If you have a privacy complaint
If you’re not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner.
Contact details for the Office of the Privacy Commissioner are:
Applicable law
This Privacy Policy is governed by New Zealand law. Your personal information will be collected, used, stored, shared and retained in accordance with this Privacy Policy and New Zealand law. The courts of New Zealand have non-exclusive jurisdiction.
Updating
We reserve the right to update this privacy statement at any time and for any reason, so we encourage you to make sure that you are familiar with the current version of our privacy statement. Any change we make applies from the date the updated Privacy Policy is posted on our website.
Dated: 19 February 2021